Turn every DM into
a completed order
Your customers are messaging you on WhatsApp, Instagram, Facebook & TikTok. Sambad's AI handles inquiries, takes orders, and syncs everything to your ERP — automatically.
Sound familiar?
These are the problems every ecommerce brand faces when selling through social channels.
Missed DMs = lost orders
Customers message on WhatsApp, Instagram, Facebook & TikTok. Your team can't keep up. Every missed reply is a missed sale.
Slow responses kill conversions
Buyers expect replies in seconds, not hours. By the time you respond, they've already bought from a competitor.
Manual order processing
Copy-pasting orders from DMs to your ERP. Checking inventory manually. Confirming addresses one by one. It doesn't scale.
No visibility across channels
Your team juggles 5 different apps. No shared context. Customers repeat themselves. Agents step on each other's toes.
Here's how Sambad
solves it
One platform that handles everything — from first DM to delivered order.
AI that takes orders in chat
Your AI agent browses your catalog, confirms size/color, processes COD or online payment — and places the order. No human needed.
Instant replies, 24/7
Sambad AI responds in under 3 seconds across all channels. Product questions, order status, return policies — handled instantly.
Blanxer ERP integration
Orders from chat flow directly into your Blanxer dashboard. Inventory synced. Fulfillment queued. No copy-pasting.
Lead scoring & smart routing
AI scores every conversation by purchase intent. Hot leads get routed to your sales team instantly. Cold inquiries handled by AI.
Built for ecommerce teams
Every feature designed to help you sell more through conversations.
Order tracking in chat
Customers check their order status without leaving WhatsApp or Instagram.
Catalog sharing
AI sends product images, prices, and links directly in the conversation.
Payment links
Generate and share payment links for online orders — right in the chat.
COD processing
AI confirms cash-on-delivery orders with address verification.
WISMO automation
'Where is my order?' queries handled automatically. 90% reduction in support tickets.
Return & exchange flow
AI guides customers through returns, checks eligibility, and initiates the process.
Results from real brands
Ready to turn DMs
into revenue?
Book a 30-minute demo with our team. We'll show you exactly how Sambad works for your store — with your channels, your catalog, your workflow.
Chat with us directly on WhatsApp for a quicker, personalised conversation.